Payment methods

We are happy if you want to pay with these payment methods:

- Payment in advance - IBAN: DE26 1007 0848 0273 4762 00
- CreditCard (Visa, MasterCard, Amex)
- PayPal
- Google Pay
- Apple Pay

Shipping

The delivery is done by sending the good to the delivery address specified electronically by the customer. Details about the delivery time are non-binding, providing a binding delivery date has not been agreed to in exceptions.

The delivery costs are based on the country of destination.

Germany (DHL)
Delivery time: normally 1 - 3 working days
Delivery cost: EUR 4.90
Free delivery from EUR 65.00
Shipment tracking from door to door

Germany (DHL Express)
Delivery time: normally 1 - 2 working days
Delivery cost: EUR 14.90
Shipment tracking from door to door

International, Europe  (DHL Express)
Belgium, Denmark, France, Luxembourg, The Netherlands, Austria, Bulgaria, Estonia, Finland, Republic of Ireland, Italy, Croatia, Latvia, Lithuania, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary, Vatican City, Cyprus (southern)
Switzerland, Great Britain and Northern Ireland*
Minimum order value: EUR 75.00 
Delivery time: normally 1 - 3 working days
Delivery costs: EUR 24.90
Free delivery from EUR 170.00
Shipment tracking from door to door

International USA* (DHL Express)
Minimum order value: EUR 120.00 
Delivery time: normally 1 - 3 working days
Delivery costs: EUR 39.90
Shipment tracking from door to door

Gift voucher by mail (Deutsche Post)
Applies to all countries
Delivery time: Germany normally 1 - 2 working days, International normally 3 - 12 working days
Delivery costs: EUR 2.50
Free delivery from EUR 90.00 in Germany, International from EUR 170.00
No shipment tracking

Voucher by e-mail
Applies to all countries
Delivery time: immediately after receipt of payment & during office hours, Monday to Friday between 9:00 a.m. and 5:00 p.m.
Free shipping

* No European VAT is charged on orders which are sent to countries outside of the EU. We would, however, like to point out that these orders may be subject to taxes and duties in the respective country of destination. All extra costs for the customs clearance as well as any customs and import fees are to be borne by the recipient.

DELIVERY PERIOD

We will strive to always process and send your order as quickly as possible.
The goods are dispatched within 2 working days of the receipt of payment, provided nothing else is specified. If the ordered goods are not available in stock, or if we need longer to process individual products, you will receive information about the delivery time on our website in the product view.

DELIVERY OF GOODS

Delivery of goods is limited to mail-delivery. Collection by the customer is not permitted.