Payment methods
We are happy if you want to pay with these payment methods:
- Payment in advance - IBAN: DE26 1007 0848 0273 4762 00
- CreditCard (Visa, MasterCard, Amex)
- PayPal
- Google Pay
- Apple Pay
Shipping
Pick up at the Berlin store - Click & Collect -
If you are in a hurry, you can also receive your online order - as an alternative to traditional shipping - directly in our store (select the shipping method "Pick up in our Berlin store" when placing your order).
The delivery is done by sending the good to the delivery address specified electronically by the customer. Details about the delivery time are non-binding, providing a binding delivery date has not been agreed to in exceptions.
The delivery costs are based on the country of destination.
Germany (DHL)
Delivery time: normally 1 - 3 working days
Delivery cost: EUR 5.90
Free delivery from EUR 75.00
Shipment tracking from door to door
Germany (DHL Express)
Delivery time: normally 1 - 2 working days
Delivery cost: EUR 14.90
Shipment tracking from door to door
International Europe (DHL Express)
Belgium, Bulgaria, Denmark, Estonia, Great Britain, Ireland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City*
Minimum order value: EUR 75.00
Delivery time: normally 1 - 3 working days
Delivery costs: EUR 29.90
Free delivery from EUR 170.00
Shipment tracking from door to door
* No European VAT is charged on orders which are sent to countries outside of the EU. We would, however, like to point out that these orders may be subject to taxes and duties in the respective country of destination. All extra costs for the customs clearance as well as any customs and import fees are to be borne by the recipient.
DELIVERY PERIOD
We will strive to always process and send your order as quickly as possible.
The goods are dispatched within 2 working days of the receipt of payment, provided nothing else is specified. If the ordered goods are not available in stock, or if we need longer to process individual products, you will receive information about the delivery time on our website in the product view.
DELIVERY OF GOODS
Delivery of goods is limited to mail-delivery. Collection by the customer is not permitted.